OPEN HOURS
Waterfront Centre - Monday-Sunday 1500-21:00pm
Roberts Bank Centre- Monday- Sunday 16:00-20:30pm
(also 24 hour Wi-Fi room at the Roberts Bank centre with separate entrance)
Opening times may change and we are sorry for any inconvenience.
Package Delivery and Personal Shopping Guidelines
Package Delivery
Packages that seafarers order can be delivered to the Waterfront Seafarers Centre.
Please use the following mailing address;
(Seafarers name and Cruise ship name if applicable)
c/o The Mission to Seafarers
401 East Waterfront Road
Vancouver,BC
V6A 4G9
Before you order from a Canadian supplier such as Best Buy.ca, Amazon.ca, Apple.ca please;
- Give enough time for the package to arrive at the Seafarers centre before you(ship) do.
- Contact us to make sure someone will be at the centre to receive your package and if so, provide your name, ship name and if possible, berth and arrival date.
Note: We are unable to deliver packages to commercial ships on Sundays. At this time we can't deliver to Cruise ships.
Personal Shopping
The Centre may be able to pick up, pre paid for items for you from Best Buy etc. (If you have a credit card we encourage you to pay when ordering)
Please give us at least 3- 5 days' notice before you arrive in port otherwise it may not be possible.
- Provide us with as much detail as possible of the product such as model, size, colour, price, pictures, quantity.
- If the item is not available, then we will not purchase an alternative unless instructed by you to do so with again details of the product.
- Once received the item can’t be returned or refused unless clearly defective.
- The Mission reserves the right to say no with apologies.
NOTE: We can't purchase alcohol,cigarettes or plants due to custom and licensing regulations or medication due to safety and liability issues.
These services are free to seafarers.
CONTACT US
WhatsApp +1 604 992 9867 Chaplain Peter Smyth
vanchaplain.missiontoseafarers@gmail.com
Happy@SeaApp
UPDATED July 15th 2026
